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Frequently Asked Questions?
Does SalesGem integrate with my CRM?
Yes. SalesGem integrates with most leading CRM providers including Salesforce and HubSpot. This allows you to capture more customer interactions and keep your dialogue up to date.
How do reps avail of the sales coaching service?
Reps can book a 30-minute time slot via the chat bot within the SalesGem platform if you have an Enterprise subscription. Each rep can book a maximum of two coaching sessions per month. Coaching sessions are not accrued month to month.
What is the contract duration?
There is a minimum of 1-year contract.
Is there a hosting fee?
Yes. Each client has their own instance of SalesGem. This ensures privacy and enables each client to add as much content as they would like to the system. To understand the hosting costs, we will need to know the volume of content that will be added to the system. Hosting is typically a small fraction of the price of the system.
How do I manage content?
Users with Admin access can add/edit/delete content. The process is done on the main Sales Buddy canvas and is very simple to use.